Contact DaJent
Two ways in: our Discord community at discord.gg/fmYksC3shp for anything conversational, and hello@dajent.co for everything else. We read everything that comes in. To get a useful answer faster, say which of these you are writing about.
Support and beta access
Already in the closed beta and something is wrong — an analysis that never finished, a USB export that a CDJ would not read, a track that will not sync? Email hello@dajent.co with your account email, what you expected, and what happened instead. If it is an export problem, tell us which CDJ model or software you loaded the stick on; that is usually the fastest route to a fix.
Not in the beta yet? Access is by invitation from the founders-residency waitlist — join it on the homepage and we will be in touch as spots open.
Press and partnerships
For press enquiries, record-pool or store partnerships, or anything involving the rekordbox/Serato export path, email hello@dajent.co with “press” or “partnership” in the subject line.
Privacy and legal requests
Data access, correction and deletion requests — and anything else covered by our Privacy Policy — go to the same address: hello@dajent.co. Please write from the email address on the account so we can verify the request. Our Terms of Service and Cookie Notice set out the rest.
Community and social
The fastest way to reach us — and the other DJs using DaJent — is our Discord: discord.gg/fmYksC3shp. Come in for beta questions, feature requests, export troubleshooting, and to hear what other DJs are doing with their libraries.
We are also on Instagram as @dajent; a DM works for quick questions.
Postal address
DaJent LLC
8 The Green STE B
Dover, DE 19901
United States
The team works from Santa Barbara, California. The Dover address is our registered office — it is the right address for formal or legal correspondence, not for returning hardware.